Password Help

Online Banking Sign On

Stronger Security

To protect the privacy and the security of your personal information, we are improving the way you login to online banking by adding a new security feature.

Previously, you logged into online banking using your Login ID and Password. Now, you'll also use an image, called a PassMark™, and a Phrase. Your PassMark™ and Phrase help you to identify that you are on our Web site, not a fraudulent look-alike site. Here's how it works:

First, you'll enter your Login ID and click the Submit button.

If we recognize the computer you are using, your PassMark™ and Phrase will be presented to you on the next page. Once you confirm your PassMark™ and Phrase, you'll know you can safely enter your Password. If you don't recognize your PassMark™ and Phrase, don't enter your Password.

If we do not recognize the computer you are using, we will ask you a Challenge Question to confirm your identity and determine if you would like us to recognize this computer in the future. If you correctly answer your Challenge Question, you can proceed with login.

NOTE: If you have not created your PassMark™ and Phrase, you will be prompted to do so the first time you enter your Login ID and click the Submit button before entering your password. To read more about our stronger security solution, click here.

To sign up, click here.