Contact Us

At First Northern Bank, we’re committed to providing you with the support and services you need—when you need them. Whether you have a question, need help with your account, or want to report an issue, we're here to assist.

Chat with Us

We’re excited to offer our new Chat feature, available right on our website!

Full-Service Chat: Available Monday – Thursday 9:00 AM – 5:00 PM,
Friday 9:00 AM – 6:00 PM
Limited Services: Available after hours and on weekends

Whether you’re at home or on the go, we’re just a chat away.

Send a Secure Message

For account-specific questions or service requests, you can send us a secure message anytime through Online Banking or our mobile app.

Your message will be directed to the appropriate team for a prompt and secure response during business hours.

More Ways to Bank with Us

TeleBank (Phone Banking): (800) 818-24HR

Our automated phone system allows you to perform basic account services over the phone anytime convenient for you.

Call Our Customer Support Team

Our knowledgeable Customer Support Specialists are available to help you during the following business hours:

Monday – Thursday:
9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM

Call us at (877) 362-6000 or
(707) 678-7742 during these hours and we’ll be happy to assist you.

Please visit our Locations & Hours page for a listing of branches and departments.

Report Fraud or a Lost/Stolen Debit Card

If you suspect fraudulent activity or have lost your debit card, contact us immediately:

During Business Hours:
- Domestic: (800) 754-4128
- International (collect): (727) 227-9012
After Hours & Weekends: Call (877) 362-6000, then press “0”

Your security is our top priority.